Returns & Exchanges
At Powder7, we want you to be completely satisfied with your new gear, which is why we offer a 30-day return window for unused items in their original packaging. Please note that custom services like ski mounting or boot work are non-refundable.
Verify Eligibility
Ensure your items are in brand-new, unused condition with all original tags and packaging intact within 30 days of purchase.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return and print a prepaid shipping label.
Pack and Ship
Securely pack your gear in the original shipping box if possible, attach the return label, and drop it off at the designated carrier location.
Receive Your Refund
Once our technicians inspect the returned gear at our Golden, Colorado shop, we will issue a refund to your original payment method minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing